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Research

From Transactions to Relationships: The Continuing Evolution of Customer Care for SMEs & MSMEs

January 25, 2023January 17, 2023
"A satisfied customer is a repeat customer"

Improving the customer experience is crucial for businesses of all sizes. After all, attracting and retaining customers in today’s constantly evolving and competitive market is … Read more

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  • Inflation drops for the third straight month to 9pc
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RSS All Africa: Business & Economy

  • Kenya: Govt Unveils Plans to Accede the Establishment of a Green Growth Institute
  • Kenya: LSK Decries Few Women Rising to Power Despite Heavy Credentials
  • Tunisia: Digital Platform to Monitor and Evaluate Overseas Recruitment Firms Being Designed (Ncibi)
  • Tunisia: Net Increase in Fishery Production in Gabes

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