History of Customer Service Customer service has its origins in the early days of commerce, when traders and merchants provided their clients with individualized services. … Read more

Are we caught between a ‘rock and a hard place’ with technology today? Technology has brought about significant business, individual growth and prosperity for sure. … Read more

Greetings Everyone!Hope you’re all having a fantastic New Year so far! 😃 Just sharing with you our upcoming training courses which will commence this quarter … Read more

Remote and hybrid work has become increasingly popular in recent years, but the COVID-19 pandemic accelerated adoption by businesses and individuals alike. Many organisations switched … Read more

Improving the customer experience is crucial for businesses of all sizes. After all, attracting and retaining customers in today’s constantly evolving and competitive market is … Read more

Introduction to 5G The main features of 5G include: Increased Speed: 5G networks are designed to provide download speeds of up to 20 Gbps and … Read more