A new era in Customer Service?

The importance of exceptional Customer Service

History of Customer Service Customer service has its origins in the early days of commerce, when traders and merchants provided their clients with individualized services. … Read more

Upsides & Downsides in Technology

Technology is everywhere

Are we caught between a ‘rock and a hard place’ with technology today? Technology has brought about significant business, individual growth and prosperity for sure. … Read more

New Training Courses Q1 2023

Online Training with ABIS Kenya

Greetings Everyone!Hope you’re all having a fantastic New Year so far! ? Just sharing with you our upcoming training courses which will commence this quarter … Read more

Adapting to the Post-COVID Workforce

The post COVID freelancing & remote workforce is a new reality

Remote and hybrid work has become increasingly popular in recent years, but the COVID-19 pandemic accelerated adoption by businesses and individuals alike. Many organisations switched … Read more

Africa’s Youth Workforce Potential

Africa's Workforce Potential for its Youth

The Global COVID-19 Pandemic and more recently, war in Europe (Russia & Ukraine), has taken its toll on prospects for economic growth on the African … Read more